Last Updated: October 15, 2025.

Welcome to NewStart Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

1. About NewStart Solutions

NewStart Solutions provides safe, affordable, and supportive housing options for individuals seeking stability and a fresh start. Our services are designed to foster independence, dignity, and community connection. While we provide housing and support resources, we are not a medical, rehabilitation, or licensed treatment facility.

2. Eligibility for Residency

To qualify for housing at NewStart Solutions, applicants must:

Be at least 18 years of age.

Be able to live independently or with minimal supervision.

Meet our screening and intake requirements, which may include background checks and verification of income or support services.

We reserve the right to approve or deny applications at our discretion based on our housing criteria and capacity limits.

3. Resident Responsibilities

Residents agree to:

Respect other residents, staff, and property.

Abide by all community rules outlined in their housing agreement.

Pay rent and associated fees on time.

Refrain from illegal, disruptive, or unsafe behavior.

Violation of housing rules may result in warnings, corrective action, or termination of residency.

4. Supportive Services

NewStart Solutions may connect residents to third-party resources such as counseling, employment assistance, or community programs. These services are optional and provided for informational purposes only. NewStart Solutions is not responsible for the actions, availability, or outcomes of third-party organizations.

5. Website Use

By using our website, you agree to:

Use it only for lawful purposes and in accordance with these Terms.

Not attempt to gain unauthorized access to our systems or interfere with site functionality.

Not use our site to transmit harmful or misleading information.

We make reasonable efforts to ensure the accuracy of information on our website but do not guarantee that all content will be error-free or up to date.

6. Privacy

Your privacy is important to us. Any personal information collected through our website or during the application process will be handled in accordance with our [Privacy Policy]. We do not sell or share personal information with unaffiliated third parties without consent, except as required by law.

7. Fees and Payments

Rental and service fees, if applicable, will be clearly stated in the individual housing agreement. Late payments or non-payment may result in additional fees or termination of services. All payments are non-refundable unless otherwise stated in your lease or service agreement.

8. Limitation of Liability

NewStart Solutions and its representatives are not liable for:

Any personal injury, loss, or damage to personal property occurring on our premises unless caused by proven negligence.

Any damages resulting from interruptions, delays, or errors in our website or housing services.

Residents and website users assume full responsibility for their use of our facilities and digital platforms.

9. Termination of Services

We reserve the right to suspend or terminate housing or website access at any time if these Terms are violated, or for any conduct that may harm our residents, staff, or community reputation.

10. Changes to These Terms

NewStart Solutions may update these Terms and Conditions periodically. All changes will be posted on this page with the updated effective date. Continued use of our website or services after such updates constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms or our services, please contact us:

NewStart Solutions
1190 Winterson Rd, Ste 200 -1024
[email protected]
(410) 705-2459